Frequently Asked Questions

For most modern vehicles we recommend every 10,000 km or 12 months with full-synthetic oil. If you drive in heavy Istanbul traffic or make frequent short trips, consider every 7,500 km. We check your manufacturer specs and advise accordingly during every visit.

The check engine light indicates that your vehicle's on-board computer has detected a fault in the engine, emissions, or related systems. It could be something minor like a loose fuel cap or something more serious like a catalytic converter issue. We use OBD-II scanners to read the exact fault code and diagnose the root cause.

Common signs include a squealing or grinding noise when braking, a pulsating brake pedal, the vehicle pulling to one side, or a longer stopping distance. We recommend a brake inspection every 20,000 km or if you notice any of these symptoms.

Yes. Our technicians are trained and equipped to service all major domestic, European, Asian, and American vehicle brands — including Volkswagen, Toyota, Renault, Ford, BMW, Mercedes, Hyundai, Fiat, and more.

Our multi-point inspection covers the engine, transmission, brakes, tires, suspension, steering, exhaust system, battery, lights, fluid levels, belts, hoses, and air filters. You receive a written report with findings rated green, yellow, or red so you can prioritize repairs.

A timing belt replacement typically takes 4 to 6 hours depending on the vehicle model and engine configuration. We usually recommend replacing the water pump and tensioner pulleys at the same time, since they share the same labor window.

Absolutely. All repairs come with a 12-month / 20,000 km warranty covering both parts and labor. If an issue arises within the warranty period related to the work we performed, we will fix it at no additional cost.

Yes. We have a comfortable waiting area with Wi-Fi, coffee, and tea. For quick services like oil changes or battery replacements, most customers choose to wait. For longer repairs, we will keep you updated by phone or WhatsApp.

We do not offer courtesy vehicles at this time. However, our Kadikoy location is well-served by public transit — the Marmaray station and multiple bus lines are within a 5-minute walk. We can also help you arrange a nearby car rental.

We accept cash (Turkish Lira), all major credit and debit cards (Visa, Mastercard, American Express), contactless payments, and bank transfers. For larger repairs, we can discuss installment plans through partner banks.